FAQs about Working Together
What services do you offer?
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The majority of Strand + Strategy’s projects fall into communications and change management consulting, building strategic communications plans, or crafting quick ad-hoc pieces (Think press releases, blog posts, website copy, articles, annual reports, webinar scripts). Strand + Strategy’s Owner, Paige, also offers training support and interim leadership to upskill teams or manage interim role vacancies. Visit the Services page for details.
Do you offer one-time projects or ongoing support?
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Strand + Strategy Communications takes on one-time projects and ongoing projects, and Paige is willing to discuss all opportunities. If Strand + Strategy Communications isn’t able to take a project on, Paige can often recommend contractors and businesses who may be able to help. To learn more, send a message through the Contact page. Please anticipate a possible 72-hour turnaround for new inquiries.
Where are you based and where do you work?
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Strand + Strategy Communications is based in New Westminster, BC. Paige supports clients across Canada and for the majority of work, operates on a virtual basis across several time zones. She is available in-person for training and speaking opportunities, as well as the occasional on-site visit.
What does the process look like of working together?
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Upon receiving interest, a free discovery call will be established to understand needs, scope, and timeline. After, a project plan will be developed for review and sign-off that includes scope, pricing, project details, and expectations. Once complete, an agreement will be sent, followed by an onboarding call to kick off the project. In this call, Paige will update on next steps and shape communication and future check-ins around client preference (Example: “Do you prefer receiving calls, texts, meetings, or an email update for staying informed on progress?”).
FAQs about Expertise
Can you help if we don’t have a communications plan?
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Absolutely! Strand + Strategy Communications supports organizations at many levels, offering hands-on strategic communications support so that business owners can focus on other aspects of their business. This can include overseeing communications strategy creation, integrating feedback, and executing the communications plan where needed.
Can you work with our team members / marketing agency?
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Yes, Strand + Strategy Communications has worked with lots of internal partners, like Marketing, Communications, HR, and Leadership teams. Paige has jumped in on projects to work alongside marketing agencies in place to support current initiatives and offer support from a communications and change management perspective.
Why should I pick Strand + Strategy Communications?
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Strand + Strategy Communications takes the burden of storytelling and communications off small business owners and purpose-led organizations who are stretched too thin to do it well themselves. Covering brand voice, content, copywriting, and even team mentorship so leaders can focus on running their business, Owner Paige works personally with each client, drawing on over a decade of cross-industry experience and a change-management background that makes her especially suited to guiding communications through transitions like rapid scaling, mergers and acquisitions, and digital transformation initiatives. Picture this: clear, confident storytelling without hiring a big agency or adding another task to your plate.
What sectors and spaces does Strand + Strategy work in?
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Strand + Strategy Communications Owner Paige has B2B and B2C experience across most industries and sectors, including financial services, fintech, public health, government, hospitality, hotels, real estate, mining, construction, entertainment, food and beverage, tech, retail, automotive, cannabis, publishing, and retirement facilities. Visit the Home page to see what Strand + Strategy clients are saying.
Who is Paige?
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As the Owner of Strand + Strategy Communications, Paige is a people-focused and community-driven storyteller and listener. Having worked on multi-million-dollar projects in the corporate world, she tapped into her potential as an entrepreneur, supporting clients and partners in writing, speaking, and listening. She was awarded Female Business Leader of the Year by New Westminster Chamber of Commerce in 2026.
Read more about Paige on the About page, connect with her on LinkedIn, or subscribe to the Strand + Strategy Communications email newsletter.
FAQs about Consulting and Change
What does a consultant do?
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A communications consultant acts as your brand’s creative and strategic partner, guiding the organization in the direction of its goals by collaborating in copy, content, change management and leadership that aligns with the organization’s identity.
How do I know if I need help?
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One way to know is when your business performs stagnantly because you’re doing more planning than producing content, or yielding more business results. In our blog, we uncovered four situations when to call in a communications consultant to support your growing business.
What is change management and why does it matter?
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Where project management is focused on deliverables and completion, change management is focused on the people-side of a project and understanding that a project’s success requires a team effort to maintain results. For example, an organization that implements a new intranet like Slack or Jostle is not successful if employees are not engaging and communicating clearly on it.
As organizations stressfully navigate change, a consultant can uncover the root behind employee resistance through strategies like transparent messaging, customized training for different learning styles, and feedback channels.
In ‘How Leaders Can Move Past Change Fatigue and Better Support Their Teams’, Paige talks about her experience in setting up a feedback loop for a company with a similar problem.
Do you ever consult for smaller organizations and start ups?
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Part of why Paige founded Strand + Strategy is to support newer businesses and the local economy! If you are a new business needing support, please reach out through the Contact page. Additionally, newer businesses that reference “CODE HELVETICA” will receive a complimentary assessment.